Empfang — Your AI agent on the phone and in chat.
Every missed call costs you money. Empfang answers, qualifies enquiries and books appointments — around the clock, in your voice, GDPR-compliant.
Empfang · AI Front Desk
Online · responds instantly
Features
Everything a digital front desk needs
Two channels, one system — phone and chat from a single source.
AI Phone — 24/7 call answering
No call goes unanswered. The AI picks up, qualifies and routes — nights, weekends and holidays included.
AI Chat on your website
Visitors get instant answers instead of waiting for an email. Leads are qualified on the spot.
Appointment booking
Empfang checks your availability and books directly into your calendar — no back-and-forth.
Lead qualification
The AI asks the right questions, assesses urgency and only passes qualified enquiries to you.
Review management
Happy customers are automatically asked for a Google review — your reputation grows while you sleep.
GDPR-compliant
German servers, data processing agreement per Art. 28 GDPR, no US cloud. Your data stays in Germany.
How it works
3 steps to your AI front desk
1. Set up
Activate call forwarding or embed the chat widget — ready in under 5 minutes, no IT project needed.
2. Empfang qualifies
The AI answers calls, responds to questions, qualifies leads and books appointments — 24/7.
3. You close
You only receive pre-qualified enquiries and booked appointments. Focus on what generates revenue.
Preise
Transparente Preise — keine versteckten Kosten
Starten Sie klein und skalieren Sie, wenn Ihr Geschäft wächst.
Standard
KI-Chat + Leads. Monatlich kündbar.
- Empfang (KI-Chat)
- Zentrale (Dashboard)
- 100 Gespräche / Monat
- Lead-Qualifizierung
- Push-Benachrichtigungen
- KI-Telefon
- Terminbuchung
- Live-Chat-Übernahme
Premium
KI-Telefon + Chat + Termine. Das volle Paket.
- Alles aus Standard
- KI-Telefon (24/7 Anrufannahme)
- 500 Gespräche / Monat
- Terminbuchung (Kalender-Sync)
- SMS- & E-Mail-Bestätigung
- Live-Chat-Übernahme
- Anruf-Protokolle & KI-Zusammenfassungen
- Bewertungsmanagement
- Angebote & e-Rechnungen (ZUGFeRD)
- Charts & Reports
- Push-Benachrichtigungen (Echtzeit)
Enterprise
Multi-Standort, unbegrenzte Gespräche, SLA.
- Alles aus Premium
- Unbegrenzte Gespräche
- Multi-Standort (Agent pro Filiale)
- API & Webhooks
- Dedizierter Ansprechpartner & SLA
Alle Preise zzgl. MwSt. Monatlich kündbar. Ein Gespräch = ein Chat-Thread oder Telefonat.
FAQ
Common questions about Empfang
How quickly is Empfang ready to use?
Under 5 minutes. Activate call forwarding or embed the chat widget — done.
Do I need a new phone number?
No. Simply forward your existing number when you are unavailable (or always).
How does the AI sound on the phone?
Natural and professional. The voice sounds like a trained receptionist — not a robot.
Is my data secure?
Yes. German servers, GDPR-compliant processing and a clear data processing agreement per Art. 28 GDPR.
Can I test Empfang?
Yes. Book a call and we will set up a free trial for you.
What happens with complex questions?
The AI recognises when a question is beyond its knowledge and offers to take a message or transfer the call to you.
Never miss a call again — start with Empfang now.
Free initial consultation. Set up in under 5 minutes. From 39€/month.