7:40 am, up a ladder
The phone rings out. The caller? Tries the next company.
Griffi · your AI colleague
You trained for your trade. Not for paperwork.
Griffi takes on the office work nobody taught you: calls, enquiries, appointments, quotes and invoices. You review and approve.
Pilot programme · we plan the configuration and 14-day trial together
Shortened demos. Drafts always wait for your approval — and on a real call, Griffi says openly that an AI is speaking.
More time for your business
One HQ instead of five apps
Book only what you need
You approve
Database in Nuremberg
Who Griffi works for
For businesses where the office work lands on the boss.
Three common situations, one clear benefit: work gets prepared, and control stays with the boss.
Trade businesses
While you are on site or in the workshop, Griffi answers calls, books appointments and prepares quote drafts.
Griffi for tradesService & maintenance businesses
A high volume of reports becomes sorted cases. Urgent requests follow only your configured on-call rules.
See the on-call flowSolo & small businesses
Contacts, documents and knowledge stay together in one place — with a base tier from €49 net per month. Add phone and appointment modules as needed.
View plans and pricingMonday morning with Griffi
Depending on configurationFive minutes over coffee. Then the week is sorted.
Ask Griffi for the picture: what came in, what is prepared and what needs your approval? An example Monday with the relevant modules enabled.
1 It comes in 2 It gets prepared 3 You approve
Morning
Coffee & weekly overview
The important open points first — everything else stays tucked away.
Morning
Coffee & weekly overview
The important open points first — everything else stays tucked away.
- Overview ready
Fresh coffee. Weekly overview started.
Griffi summarises what arrived since Friday and what is due today.
- Waiting for approval
What could safely be prepared is already waiting.
Reply drafts and clear document drafts are visible for your approval — nothing was sent unchecked.
- Day plan ready
Appointments and replies are sorted.
See what is confirmed, which reminder went out under your rules and where an answer is still missing.
On the road
Reception keeps running
Calls, appointments and measurements stay with the case while you work.
On the road
Reception keeps running
Calls, appointments and measurements stay with the case while you work.
- Case created
You set off. Griffi answers the phone.
Name, request and callback number land together in the right case.
- Appointment confirmed
An appointment is booked while you install.
Griffi offers only approved free times and sends the SMS confirmation after booking.
- Waiting for approval
Measurements spoken. Quote draft ready.
You review the items and price before approving anything.
After hours
One glance instead of a second shift
Review the day — reception remains covered after closing time.
After hours
One glance instead of a second shift
Review the day — reception remains covered after closing time.
- Everything in view
The day’s status is in HQ.
Calls, appointments, document drafts and open replies are in one place; dunning letters remain manually sent.
- Watch the 52-second case
A burst pipe after hours.
Griffi asks about danger first and follows only the company’s approved emergency-service rules.
52 seconds · AI-generated example
A burst pipe after hours: hear how Griffi responds.
Safety questions first, approved rules only, and on-call handover only when it has been configured for the company.
Watch the emergency-service demoNot an emergency line: Griffi never transfers to emergency services and makes no professional hazard decision.
No new hardware. No provider switch. Your number stays. AI Phone uses call forwarding; Griffi and HQ work in the browser.
Calculate the time you get back first.
From €49 net/month · Griffi Komplett €209 instead of €237 Enter your workload and see time saved and price. Your inputs are not stored.
Step 1 of 4
What is your trade?
Step 2 of 4
Do you work on your own or are there several of you?
Step 3 of 4
How often does your phone ring on a normal working day?
Step 4 of 4
When you are on site: how often can you actually pick up?
Be honest — this is exactly what decides what you are missing.
Griffi gives you back around 9 hours a month. Around 63 of 210 calls a month go unanswered today. Griffi picks them up. Griffi Standard + AI Phone. expected €188 net per month
Your result
Griffi gives you back around 9 hours a month.
Around 63 of 210 calls a month go unanswered today. Griffi picks them up.
Griffi Standard + AI Phone
expected €188 net per month
Includes 500 call minutes, then €0.35 per started connected minute.
Calculated with approx. 10 calls a day, 10 invoices and quotes a month and 2 minutes per call.
Roughly right? Change it here
All prices net plus statutory VAT. No revenue guarantee.
Sound familiar?
Clocked off? First comes the second job.
Calls, quotes and notes otherwise spill into closing time. At companies with 2 to 49 employees, red tape takes 18 to 90 hours a month — depending on company size.
9:30 pm, kitchen table
Two quotes to type, one payment reminder — paperwork waits for closing time.
Somewhere, something
The measurement note is in the other van. The customer’s yes is buried in a chat.
Source: KfW Research, Fokus Volkswirtschaft No. 495 (April 2025), KfW SME Panel 2024; the 90 hours apply to 10 to under 50 employees
Griffi is the colleague who takes exactly that over: every call, enquiry and note becomes a case — and keeps moving while you’re on site.
What you gain
One more head, one more memory, one more pair of hands.
That is how Griffi feels day to day. Which module covers which part is right below.
+1 head
Thinks along, knows how you work.
+1 memory
Never forgets a case or a deadline.
+1 pair of hands
Drafts quotes, invoices and replies.
The building blocks
HQ is always included. Modules do the work.
Every base plan contains your business’s memory and workspace. Then you add only the modules you really need.
Quote → order confirmation → delivery note → invoice → e-invoice → dunning · included in every tier from €49
In every base plan
- Contacts, leads, cases and tasks
- Quotes, order confirmations, delivery notes & invoices included
- Knowledge base: your business, your rules
- AI webchat with human takeover
- Guided setup — step by step, currently €0
AI Phone
Answers when you can’t: captures the request, books appointments, sends SMS confirmations.
View detailsInbox Agent
Files inbound email to cases and prepares ready-to-review reply drafts.
View detailsAppointments & Follow-up
Booking page, reminders, follow-ups — including last week’s quote.
View detailsAPI / Integrations
Your data, your integrations: access to contacts, cases and documents.
View detailsChecked an e-invoice yet?
The free validator checks ZUGFeRD, Factur-X and XRechnung directly in your browser.
Live
Your new colleague
Meet Griffi. Just ask your business.
Griffi is the AI colleague you talk to — by chat or voice. He finds what your business already knows, prepares notes and quote or invoice drafts. And decides nothing alone.
This is what Griffi looks like listening, thinking and speaking — tap to try.
Finds what the business knows
Contacts, cases, knowledge base — one question instead of five clicks.
Prepares what costs time
Notes and quote/invoice drafts emerge in conversation — you review.
Decides nothing alone
No automatic sending, no payments, no going it alone.
By the way: he doesn’t have to be called Griffi at your company. Your business, your name.
Plain speaking
Griffi supports your work. Approvals come from you alone.
Available today
HQ, knowledge base, webchat, AI phone, documents and appointments — depending on configuration.
Designed for review
Dictation, documents and email replies are drafts until you approve.
Not promised
No blanket autonomy, no automatic email sending, no public WhatsApp channel.
Documented safeguards
Specific locations, contracts and human control.
No review stars, customer counts or blanket compliance promises: every statement links to published evidence.
Database & files
The central application database runs at Hetzner in Nuremberg. All customer files and encrypted external backups are stored in Cloudflare R2 with EU data location.
Source: Privacy notice →Text AI in the EU
Text and document processing is configured for inference and data residency in the EU region.
Source: Privacy notice →Your number stays
No new hardware, no switching providers: for the AI phone you simply set up call forwarding — Griffi and the HQ run in the browser.
Source: AI phone →Human control
Drafts and sensitive steps remain reviewable; direct AI interaction is disclosed and professional decisions remain with the company.
Source: Transparency page →How we verify
We test Griffi on the phone before a change reaches you.
A new prompt or a different model can break a booking while the conversation still sounds fine. That is why we built Quality Lab: controlled test calls, measured facts, sealed evidence. On request it also audits the voice agents of other teams, as a personally supervised audit.
The real audio chain
Telephony, speech recognition, model and reply are checked together, not just the text.
Same scenario, before and after
The same approved check runs before and after a change.
Evidence, not gut feeling
Missing proof never counts as a pass.
Built in Saarland
Ten years of software experience. One product.
Griffi is built by Tarik Ermis: more than ten years in software, over five years in AI engineering — poured into exactly one product. The AI colleague for businesses missing another head, another memory and another pair of hands.
More about GriffiFrequently asked questions
Short and specific.
Is Griffi a phone assistant?
AI Phone is one module. The product is broader: Griffi connects calls, emails, documents, appointments and tasks as cases in one HQ.
Do I need every module?
No. Combine Light or Standard with exactly the modules you need. Premium bundles AI Phone, Inbox Agent and Appointments & Follow-up; quotes & invoices are included at every tier.
What does it cost to start?
As a new customer, you can try your agreed configuration once for 14 days free. After that from €49 net per month; the Starter Bundle of Light plus AI Phone is €119 net per month. We discuss and start the trial together.
Does Griffi act completely autonomously?
No. Griffi automates defined steps. Drafts, sensitive actions and professional approvals stay with people wherever control is required.
How do I currently get started with Griffi?
The current entry point is the pilot programme. Book a call; together we review the first case, the configuration and the 14-day trial.
Where is my business data stored?
The central application database runs at Hetzner in Nuremberg. All customer files and encrypted external backups are stored in Cloudflare R2 with EU data location. Text AI runs in the EU; realtime voice currently uses US services under the EU-US Data Privacy Framework — documented transparently in the privacy notice and DPA.
After work should feel like after work again.
Configure Griffi around the way your business works. We review it together and start with the case that consumes the most time today.