Case before channel
Phone, email, chat and documents are inputs. The shared case is the product.
Griffi. The AI colleague that answers calls and then handles the office work.
About n3tz
After work should feel like after work again.
Many businesses do not lack work or software. They lack the time to reconnect all inputs, rules and next steps every day. That is why we are building Griffi.
Become a pilot customerThe problem behind the product
The owner or office team is today’s human interface.
A call comes in. Photos follow by email. A rule lives in someone’s head. A date must be coordinated, a document prepared and a follow-up remembered. Individual tools solve fragments — people still carry the context.
“Not another tool. An AI colleague that knows the business and moves cases to completion.”
Our product principles
An outcome is more than an answer.
Company knowledge before generic knowledge
Griffi works with the information, rules and boundaries of the actual business.
Control before full autonomy
Where judgement or a sensitive action matters, people keep conscious approval.
Evidenced outcome before demo effect
We measure whether the next step was prepared, reviewed and completed traceably.
Where we are today
The phone channel proved the entry point. The AI colleague is the product.
The building blocks from input to document and appointment exist. They are now being joined more tightly through the shared case core. That is why we no longer sell Griffi as a phone assistant with extras, but as HQ plus four clearly bounded work modules — quotes & invoices are included at every base plan regardless.
HQ
Contacts, leads, cases, tasks, knowledge and history
Four modules
AI Phone, Inbox Agent, Appointments & Follow-up, API/Integrations — Resource Management in planning
Documents included
Quotes, order confirmations, delivery notes and invoices are included at every base plan — no separate module, no separate price
Clear boundaries
Drafts and sensitive steps remain reviewable; unavailable channels are not promised
Tarik Ermis
Saarbrücken · Saarland
Innovation Center der Universität des Saarlandes, Campus A2.1, 66123 Saarbrücken · Imprint
Who is behind it
Tarik Ermis — product founder and software architect from Saarland.
I have built software for more than ten years, including over five years of AI systems for demanding enterprise environments. At n3tz, that experience goes into one product rather than arbitrary client projects: the AI colleague for businesses that need another head, another memory and another pair of hands.
I stay close to real use: short lines, direct responsibility and no claim the product cannot keep in day-to-day operations.
For the first ten companies this is meant literally: you call, I pick up — no queue, no ticket system.
Call directly: 06898 4989977One product. One real case. One verifiable outcome.
Show us the workflow that repeatedly gets stuck today. We will turn it into the first sensible Griffi configuration.